Support & FAQ
Help Center
Find answers to frequently asked questions about software purchases, payments, and account setup.
If your payment is declined, your card will not be charged, no items will be added to your order history, and your software will not be provisioned. You can retry with another card or choose Bank Transfer. For any payment issues, contact us at team@pixellark.com / team@system-naviator.com (cc both).
Once your payment is verified successfully, your software will immediately appear in your My Profile → My Software Library. Downloadable tools can be downloaded instantly, and cloud tools can be initialized or accessed directly.
Subscription plans (monthly, yearly, biennial) can be extended anytime from your dashboard. Click the "Extend" button next to your software product in your dashboard to renew access for another term.
When choosing Bank Transfer at checkout, transfer details will be provided. Once completed, send your transfer receipt to our WhatsApp support line along with your order number for manual verification.
Still Have Questions?
Our dedicated support team is available to assist you with any technical or billing inquiry.
Contact Support Team