Pharmacy and service business case study

Pharmacy and Service Workflows with System Navigator

System Navigator supports healthcare, pharmacy and service businesses such as New Medicals Polgolla, Malsiripura Channeling Center, Sathkaara and Sitas Studio with workflows beyond simple retail billing.

Pharmacy management workflow configured with System Navigator

Business type

Pharmacy, healthcare and service

System type

Billing and business management

Workflow

Product, customer, stock and reports

Related page

Pharmacy Management Sri Lanka

Problem before System Navigator

Service and healthcare businesses need workflow-specific records

A pharmacy, channeling center or studio may need product records, customer details, invoices, payments, staff responsibilities and reports. A generic shop billing screen usually does not capture the full workflow.

System configured

A configurable system for non-standard billing workflows

System Navigator can be configured around pharmacy-style product records, stock visibility, service billing, customer information and management reports. The setup depends on business type, users, reports and whether the owner needs mobile access.

Outcome

A clearer structure for daily service operations

The business can move important records into a structured cloud workflow. Staff get a more consistent process, and owners can review sales, stock or service activity through configured reports.

Features used

Pharmacy and service features used

These implementations often require more customization than a basic retail POS because the important records and reports vary by business type.

Product or service records

Configure medicine, service, appointment or product records according to the business.

Billing and invoices

Support product sales, service invoices or mixed billing workflows.

Stock visibility

Pharmacy and product-heavy businesses can include stock-related reports.

Customer workflow

Service businesses can keep customer information and activity easier to review.

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